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Quorum Cyber - Employee Counselling Service
This service is available to all Quorum Cyber employees, free of charge.
Visit our FAQ section
About This Service
What is counselling?
Counselling is a confidential, safe and non-judgemental space to talk with a therapist about your feelings, emotions and behaviours. Our counsellors help you to explore and process your thoughts and feelings, gain a better understanding of your emotions, processes and behaviours, and find your own solutions to your problems.
Our service focuses on inclusivity, compassion, and respect, ensuring that everyone who seeks help feels valued and understood.
What we offer
We offer confidential 1 to 1 weekly remote counselling sessions, that last 50 minutes, for those experiencing mild to moderate mental health challenges and other common life problems. We offer up to 6 initial sessions of counselling, with the possibility to extend to 10 sessions in some cases. This would be discussed together with your counsellor.
Our therapists offer a range of modalities including person centred, integrative and psychodynamic counselling. Some of our counsellors are currently in training, and others are qualified. All therapists are supervised by qualified counsellors.
Eligibility Criteria
Our counselling service is available to adults who may be facing a wide range of challenges.
However, we are not a specialised or crisis service, therefore there are some situations where we may not be the most suitable support. Our priority is always ensuring you receive the care that’s right for you.
At this time, we’re unable to offer counselling to individuals who are:
- Currently experiencing a mental health crisis
- Seeking specialist support for PTSD
- Living with a diagnosed personality disorder
- Living with a diagnosis of schizophrenia
- Living with a diagnosis of bipolar disorder
- Currently experiencing symptoms of psychosis
If you’re requiring support for or experiencing any of the above, we recommend connecting with services that specialise in these areas, as they’ll be best equipped to offer the support you deserve.
Self-Referral
The details shared in this referral form are not shared with your employer. Please read our eligibility criteria before completing the referral form.
Once you have completed this, our team will confirm your referral and advise the next steps. By submitting this form, you are consenting to being contacted by email or telephone by our counselling team (unless stated otherwise).
Please enter your employee access code when completing the referral form, that can be obtained from your company's intranet page.
This First Step is Everything. Small Steps Leads to Big Changes.
You can also refer yourself by calling us on 020 3538 5877 or by emailing contact@thealteringgroup.co.uk
Frequently Asked Questions
Please contact us if you cannot find an answer to your question.
During an initial assessment, you'll discuss your concerns with a qualified counsellor, exploring what you're looking for in counselling, and ensuring our services are the right fit for your needs. The session typically lasts around 20-40 minutes, and we'll also explain how our counselling process works. You can share as little or as much as you would like at this stage.
Please note that we are not an emergency service and so we are not be able to provide immediate support for urgent or crisis situations, or provide crisis support during assessments.
Your employer is not informed when a referral is made to our service andThe Altering Group does not inform your employer that you are accessing counselling. Periodic reports are provided to employers which may include aggregated anonymised data on clinical outcome measures, and genera service uptake. Reports do not include any identifiable information.
No, you don’t have to commit to anything when you self-refer. Our self referral process is completely free of obligation and entirely non-judgmental. We’re here to listen, support, and guide you at your own pace because we genuinely care about your mental health above all else. Whether you need information, a space to talk, or help deciding your next steps, our focus is on providing a safe, compassionate environment where you feel heard and supported.
This employee counselling service is free of charge.
Some of our counsellors are trainee counsellors, completing clinical placements as part of their course requirements. Other counsellors are qualified counsellors. All our counsellors are enrolled in, or qualified, to a minimum of Foundation Diploma level.
Counselling can be beneficial if you're experiencing stress, anxiety, depression, relationship issues, or other emotional challenges. It provides a safe space to talk about your feelings and work through personal difficulties with a trained professional. If you're unsure, you can express interest through our form, and we'll provide more information to help you decide if our service is right for you.
If you're experiencing severe mental health difficulties, our service may not be the best fit for you. In such cases, we may refer or signpost you to specialised services that can better address acute or critical mental health issues.
If you require urgent help, please view our Urgent Help page.
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